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24-48 Hour Response

Get In Touch

Booking requests, collaboration ideas, press inquiries, or just want to say what's up — drop a message and we'll get back to you within 24–48 hours.

Connect

Response Time

We typically reply within 24–48 hours. For urgent booking inquiries, mention the date and venue in your message so we can prioritise.

Fusion Radio Submissions

Want to be featured on Fusion Radio? Select "Fusion Radio Submission" above and include a link to your mix (SoundCloud, Mixcloud, or Google Drive).

Contact The Fair Network:Support for DJs and Venue Owners

How to Contact The Fair Network

The Fair Network support team handles inquiries from DJs, venue owners, promoters, and press contacts. Whether you need help with your account, have a question about the platform features, or want to discuss a partnership opportunity, the contact form above is the fastest way to reach us.

Response times vary by inquiry type. Account and billing questions are typically answered within 24 hours on business days. Partnership and press inquiries may take 48 to 72 hours as they are reviewed by the relevant team. For urgent booking-related issues (such as a same-day cancellation), please indicate the urgency in your message subject line.

For DJs Seeking Booking Support

If you are an artist on the platform and need assistance with your profile, Auto-EPK, Promo QR Code, or Gig Radar features, include your registered email address and a clear description of the issue. Screenshots are helpful for technical problems.

For general career advice or booking strategy questions, we recommend checking the blog first. Our pillar articles cover the most common questions about pricing, contracts, and marketing. If your question is not addressed there, reach out and we will point you in the right direction.

< 24h

Average Response

Most inquiries answered within one business day.

For Venue Owners and Promoters

Venue operators looking to list their space in the Venue Directory or activate the Promoter CRM can use this contact form to request a walkthrough of the venue-specific features. Include your venue name, location, and the type of events you typically host so we can prepare relevant examples.

If you are experiencing issues with the Smart Hold Calendar, Gig Blast notifications, or artist communication tools, provide the date range and artist names involved so our support team can investigate quickly.

"We built this platform for independent artists. We answer every message like it matters, because it does."

Our Commitment

Press, Partnerships, and Collaboration

Media outlets, music publications, and industry organizations interested in covering The Fair Network or the 0% commission booking model are welcome to reach out. We provide press kits, founder interviews, and platform usage statistics for editorial features.

For brand partnerships, event sponsorships, or integration proposals, please describe the opportunity in detail. We evaluate every collaboration based on whether it directly benefits the artists and venues in our network. If it does not serve the community, we respectfully decline.

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Get in Touch

Frequently Asked Before Contacting

Before submitting a message, check if your question is answered in one of these common areas: the Pricing page explains all plan features and costs, the Join page walks through the registration process, and the Tools page covers the free utilities available to all visitors.

For technical issues with the website itself (broken links, display errors, or loading problems), please include the URL of the affected page, the browser you are using, and whether you are on desktop or mobile. This helps our development team reproduce and resolve the issue faster.